Privacy Policy — Middletown Home Outlet

Last updated: June 14, 2026

1. Who We Are

This Privacy Policy describes how Middletown Home Outlet (“we,” “us,” “our”), operating from 701 Route 211 E, Middletown, NY 10941, collects and uses information in connection with our outlet warehouse and this website (middletownhomeoutlet.com).

2. Information We Collect

Information you provide

When you call us at (845) 209-9999: your phone number (caller ID), and any details you share about what you're looking for.
When you shop in-store: payment-card details processed by our payment processor (we do not store full card numbers), and any name/address you provide for a hold or pickup.
For wholesale customers: business name, contact details and any resale or tax-exempt certificate you provide.

Information collected automatically

Server logs from this website: IP address, browser type, pages viewed, referring URL and timestamp. Used for security, troubleshooting and aggregate site analytics.

3. How We Use Information

To answer your questions, confirm stock and process in-store and wholesale purchases.
To hold items briefly when you call ahead or arrange a pickup.
To handle payments, returns, sales-tax records and accounting.
To operate, secure and improve this website.
To comply with legal obligations.

4. Sharing

We do not sell your personal information. We share information only with: payment processors (to charge your card), shipping or third-party haulers (when you ask us to refer one), and government authorities when required by law.

5. Cookies & Tracking

This site uses only the cookies and storage needed to display pages — no advertising trackers, no third-party analytics cookies that profile you. Standard web-server log files apply.

6. Data Retention

Sales records and tax-related documents are retained as long as required by federal and New York State law. Server logs are rotated on a short schedule. We do not maintain a marketing database.

7. Your Choices

You can ask us what information we have about you, request a correction, or request deletion (subject to legal recordkeeping requirements). Email or call us using the contact details below.

8. Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

9. Changes

We may update this Policy. Material changes will be reflected by an updated “Last updated” date on this page.

10. Contact Us

Middletown Home Outlet
701 Route 211 E
Middletown, NY 10941
Phone: (845) 209-9999